FAQs

Allstar Glass - Windshield Repair & Replacement
  • How is my price determined?

    Several factors influence the cost of windshield and auto glass repair. The age, make, year, and model of your vehicle affect pricing, as some older vehicles may require molding replacement that increases overall costs. The price of the glass itself varies significantly depending on your vehicle. Additionally, vehicle features such as rain sensors, lane departure warning systems, and heads-up displays typically represent the largest cost factor in windshield replacement. At Allstar Glass - Windshield Repair & Replacement, we work to provide competitive pricing for windshield and door glass installation. If your insurance policy includes coverage for repairs or replacements, we will bill your insurance company directly and manage payment processing for you.
  • What type of glass do you use for repairs and replacements?

    We provide both aftermarket and Original Equipment Manufacturer (OEM) glass options. Most vehicle manufacturers purchase glass from multiple suppliers rather than producing it themselves. For example, Toyota sources glass from nine different companies. Some manufacturers own their glass divisions, such as Ford with Carlite and Dodge with Mopar. These are all available as aftermarket alternatives, which typically cost less than OEM options. The team at Allstar Glass is dedicated to maximizing value for our customers. For quality glass repairs and replacements at competitive prices, contact Allstar Glass for assistance.
  • What makes a windshield safety glass?

    Modern windshields consist of two pieces of glass that are heated and pressed together with a strong sheet of clear or tinted vinyl laminate between them. Manufacturers may incorporate additional features such as mirror mounting brackets, rain sensor brackets, and moldings that are often specific to particular models. Laminated windshields provide greater strength than a single sheet of glass of equivalent thickness. Beyond offering clear visibility and protection from wind, debris, and insects, properly installed windshields protect occupants from larger external impacts and help keep passengers inside the vehicle during collisions. Windshields are essential for the correct operation of passenger airbag systems and other safety features. They work in coordination with seat belts and airbags to secure occupants during front, side, or rollover collisions, with all systems deploying nearly instantaneously after impact. The windshield also functions as an integral structural component of the unibody frame, contributing to the crush resistance of the vehicle's cage or frame. This structural integrity is only achievable when the windshield is properly installed using high-strength urethanes and primers by professional technicians. Improper installation can result in failed safety systems and potentially cause serious injury or death that could be prevented with correct installation. At Allstar Glass, our professional technicians provide quality service and a written lifetime warranty on our work. We adhere to all state and federal standards and use only superior adhesives for glass repair and replacement.
  • Do you offer mobile auto glass service?

    Yes. Our mobile technicians can travel to your home, workplace, or another convenient location throughout Fulshear, Katy, Brookshire, Richmond, and surrounding communities in the West Houston area.
  • Can my windshield be repaired instead of replaced?

    Small chips and short cracks can frequently be repaired if they have not spread and are not positioned in the driver's direct line of sight. We will evaluate the damage and advise you on the safest solution.
  • How long does windshield replacement take?

    Most windshield replacements require approximately 60 to 90 minutes to complete. Additional time may be necessary based on your specific vehicle and whether ADAS calibration is required.
  • Will my insurance cover auto glass replacement?

    Many comprehensive insurance policies provide coverage for windshield repair or replacement. Our team can confirm your coverage details and help you with the claims process.
  • What is ADAS calibration?

    ADAS (Advanced Driver Assistance Systems) encompasses features such as lane departure warnings, collision alerts, and adaptive cruise control. When these systems depend on windshield-mounted cameras, recalibration may be necessary following replacement to ensure they function properly.
  • Is it safe to drive with a cracked windshield?

    Even minor cracks can compromise your windshield's integrity and may expand over time. For your safety, we recommend having damaged glass inspected and repaired promptly.
  • Do your repairs and replacements include a warranty?

    Yes. We support our workmanship and materials with a written warranty to provide you with confidence and peace of mind. Contact us for complete warranty information.